Policies

1. It is requested that a “Getting Acquainted” interview be scheduled to meet with you and your pets before the date of service to establish familiarity.   Together, we can decide if Crittercare is right for you and your pets; and, we can work out the details of the individualized care that they will need while you are away. This is also a good time to decide on the issue of providing a key, garage door opener, or whatever access is needed once we establish an appointment date. 
2. During the initial interview between the pet sitter and potential new client, a copy of policies and procedures will be provided.  Client and Pet information will be completed in full; and Service Agreement & Veterinary release form will be agreed upon and signed by both parties.
3. Reservations can be booked as early as one year prior to your pet sitting appointment.  However, a follow-up call 1 to 3 days prior to the appointment will be made to re-confirm the reservation.  If you do not receive this call, please feel free to contact us directly.  We would never want a pet to remain unattended due to a scheduling problem.

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